A Unified Approach to Message Management
Today's business climate is about competition. Ensuring lasting customer loyalty takes effective communications. The more efficiently and effectively your organization handles the caller needs of customers, prospects and suppliers, the greater your organization's chance of succeeding.
Long call holding periods, incorrect routing or lost messages result in a loss of business, precisely why your company should consider an NEC Voice Messaging System.
When on hold, callers are informed if the called party is busy as well as the number of other calls holding. The caller is then given the option of waiting or leaving a message for the called party. This enables your employees to provide thorough service to each caller without worry about losing calls.