Lost messages, incorrectly routed calls and long call-holding periods will ultimately result in lost business. Competing in today's business environment means ensuring lasting customer loyalty, which comes from providing effective and efficient client communications.
NEC answers these needs with the EliteMail Voice Mail System. Now your company can utilize such powerful features as Automated Attendant to ensure correct call routing and reduced hold time. EliteMail provides callers with valuable information about the party being called, such as, how many other people are in queue and offering the option to leave a Voice Mail Message.
With many of today's voice mail systems, the user interface is so complex that features are rarely used, NEAXMail provides users with an easily controlled interface with a complete set of command prompts to walk you through the various options.
Many systems require that voice mail is added as a separate cabinet which becomes an expensive dead-end system once technology advances. EliteMail VMS consists of a single card that is inserted into the Elite48 or Elite192 platform. This customized Digital integration provides accurate message-taking, reliable message waiting indication lamps and message delivery that separate components often lack. This also means that installation and configuration time is reduced and the system is easier to maintain.
- Simple, 1 for Yes and 2 for No, interface
- Day and Time stamp
- Fax Detect, Routing and Notification
- Remote Maintenance
- Transfer to Agent
- On-line Reporting
- Space saving, interface card
- Expand from 2 - 4 ports via activation code